Finnish airline Finnair is the latest airline to test facial recognition technology at check-in as a way to increase security and improve the airport passenger boarding process.
Finnair is testing the technology created by Futurice at Helsinki Airport this month on 1,000 of its frequent flyers. Those customers use a mobile app to send a photograph to Finnair and use a designated check-in counter equipped with face recognition technology at the airport. A Finnair agent still must check the customer’s travel information.
Last month, British Airways launched automated biometric technology at London’s Heathrow Airport for departing domestic flights at some gates, with plans to expand the program to international flights in the future. Travelers’ digital facial scan is recorded as they go through security and when they arrive at the gate. Their face is matched with this representation when they present their boarding pass.
Closer to home, U.S. Customs and Border Protection has been testing facial and iris imaging capabilities to improve travelers’ identity and security. Test sites have included Dulles International Airport in Washington, D.C.; John F. Kennedy International Airport in New York; and Hartsfield-Jackson International Airport in Atlanta.
Finnair’s head of ground experience and ancillary, Sari Nevanlinna, said facial recognition could “eliminate the need for a [travelers’] boarding pass.” The airline carries more than 10 million passengers a year between Europe, Asia and North America.